FAQ
Typically, your package should reach you within 10-14 business days of placing an order depending on your location, product you purchased, & shipping op...
Fri, 24 Feb, 2023 at 4:30 PM
You are emailed an invoice with your purchase and we also ship all packages with an invoice that can be found along with the product. If you need a copy of ...
Sat, 12 Sep, 2020 at 2:03 PM
There is a messenger on the left of the website that appears on any page you go to. If you send a message through there, we should get back to you ASAP!
Mon, 20 Apr, 2020 at 4:29 PM
Send us an e-mail with the information you need engraved to support@originalfamshopsupport.freshdesk.com and we will get it customized for you within 24-48 ...
Mon, 20 Apr, 2020 at 4:34 PM
Our gift cards are not physical gift cards. They will be e-mailed to the e-mail provided of the person the gift card is for and we will give you instruction...
Mon, 20 Apr, 2020 at 4:35 PM
Depending on the production facility we are using for that particular product or products, they are using their own methods of getting packages to people as...
Sat, 12 Sep, 2020 at 2:09 PM